Bont Shoe Heel Padding Slipping Down

Equipment
1

I have a pair of Bont Riot MTB shoes. I’ve used them about two dozen times, mostly on the trainer.

The heel padding in one shoe is slipping down and creating an uncomfortable bulge. Is there anyway to fix this?

I was thinking about cutting an inch slit at the top and sewing them back up after apply some adhesive to the foam.

Also, the shoes are over a year old and out warranty.

bont padding slipping down
bont padding slipping down1599×1204 205 KB

2

My riot road also did this. No way to fix and Bont have been rubbish in terms of responding. Won’t be buying any more

3

Thanks for the reply. I sent in a email asking about repair options. They replied back asking for photos, but it’s been 4 days with zero response. I hope to hear something soon.

I just recieved a reply 2 weeks later (oof):

“Thanks for your patience.

Sadly, we do not have a specific recommendation for this issue.

Thanks for supporting Bont Cycling.”

The lack of effort on Bonts customer service leaves a bad taste in my mouth.

4

buy Lakes far better

5

That response is crazy, given you can clearly see the labels etc are still in mint condition so the shoe has clearly barely been used.

Assuming you are not UK/EU but if so, that is a very easy Consumer rights claim regardless of the fact the warranty has ran over.

6

I had a pair of Lakes once but the heel was a bit sloppy and the toes were tight. My foot just doesn’t fit the Lake last. :-/

7

I’m in the USA.

I did end up fixing the shoe on my own. I made a 20mm slit in the top, pushed the foam back towards the toes and pulled the sagging foam up, then supper glued the foam back to the shoe, and sticked back together. I’ve ridden it about 100 miles and it’s holding up. You can barely see where I worked on them.