# App log in problem

**URL:** <https://www.trainerroad.com/forum/t/app-log-in-problem/88957>\
**Category:** TrainerRoad Software\
**Created:** [December 10, 2023, 1:13am UTC](https://www.trainerroad.com/forum/t/app-log-in-problem/88957 "2023-12-10T01:13:00Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![tropicalcycling](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/tropicalcycling/32/7757_2.png) [@tropicalcycling](https://www.trainerroad.com/forum/u/tropicalcycling)\
**Post date:** [December 10, 2023, 1:13am UTC](https://www.trainerroad.com/forum/t/app-log-in-problem/88957/1 "2023-12-10T01:13:00Z")

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Is anyone else not able to log into the app today? I’m not seeing any issue here yet I haven’t been able to get into the app on iOS or Windows all day. I did reach out to support…but….ya know….its the weekend.

Is it just me?

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**Author:** ![Justafatguy](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/justafatguy/32/29133_2.png) [@Justafatguy](https://www.trainerroad.com/forum/u/Justafatguy)\
**Post date:** [December 10, 2023, 1:16am UTC](https://www.trainerroad.com/forum/t/app-log-in-problem/88957/2 "2023-12-10T01:16:17Z")

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I am too. I can log in on my phone but not the IPad I use to actually work out

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**Author:** ![Caro.Gomez-Villafane](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/caro.gomez-villafane/32/129856_2.png) [@Caro.Gomez-Villafane](https://www.trainerroad.com/forum/u/Caro.Gomez-Villafane)\
**Post date:** [December 11, 2023, 1:03pm UTC](https://www.trainerroad.com/forum/t/app-log-in-problem/88957/3 "2023-12-11T13:03:05Z")

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Thank you for letting us know! I will communicate it to the team for them to look into.

Just to confirm, are you both still not able to Log In?

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**Author:** ![tropicalcycling](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/tropicalcycling/32/7757_2.png) [@tropicalcycling](https://www.trainerroad.com/forum/u/tropicalcycling)\
**Post date:** [December 11, 2023, 1:31pm UTC](https://www.trainerroad.com/forum/t/app-log-in-problem/88957/4 "2023-12-11T13:31:46Z")

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Everything is working on my end. Patric from support answered my ticket over the weekend. I couldn’t log in at all on Saturday but when I woke up Sunday everything was back to normal. I didn’t restart anything. Didn’t change anything. TR just wouldn’t log in Saturday and Sunday, everything was fine. (The forum was inconsistent for me, too.) No issues with any other apps or websites. Just TR. Really weird, but I’m back up and running just fine, now. 🙂

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**Author:** ![Justafatguy](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/justafatguy/32/29133_2.png) [@Justafatguy](https://www.trainerroad.com/forum/u/Justafatguy)\
**Post date:** [December 11, 2023, 1:48pm UTC](https://www.trainerroad.com/forum/t/app-log-in-problem/88957/5 "2023-12-11T13:48:26Z")

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Same here. It popped back up when I checked last night. Thanks for following up