# Android App Bug **URL:** \ **Category:** TrainerRoad Software\ **Tags:** android-app, bug\ **Created:** [November 5, 2018, 2:47pm UTC](https://www.trainerroad.com/forum/t/android-app-bug/5168 "2018-11-05T14:47:54Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![wawrzonekm89](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/wawrzonekm89/32/4034_2.png) [@wawrzonekm89](https://www.trainerroad.com/forum/u/wawrzonekm89)\ **Post date:** [November 5, 2018, 2:47pm UTC](https://www.trainerroad.com/forum/t/android-app-bug/5168/1 "2018-11-05T14:47:54Z")
I have a problem. When I do Ramp test, after a while, it stops working and the power does not change. Constant power 281 and no matter what I do next. Link: > **[Follow Michał on Strava to see this activity. Join for free.](https://www.strava.com/activities/1947349557)** > > Join Michał and get inspired for your next workout [https://www.trainerroad.com/career/wawrzonekm89/rides/42859799-ramp-test](https://www.trainerroad.com/career/wawrzonekm89/rides/42859799-ramp-test) My gear: Elite Turno Suunto Smart Sensor Huwaei P10 (EMUI 8.0.0, Android 8.0.0.) ---
**Author:** ![Bryce](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/bryce/32/72_2.png) [@Bryce](https://www.trainerroad.com/forum/u/Bryce)\ **Post date:** [November 5, 2018, 5:38pm UTC](https://www.trainerroad.com/forum/t/android-app-bug/5168/2 "2018-11-05T17:38:36Z")
So sorry to hear that! This is definitely a technical issue. I would recommend reaching out to our Support Team at [support@trainerroad.com](mailto:support@trainerroad.com) so that they can take a closer look at your log files and see what is going wrong here. Cheers! Bryce ---
**Author:** ![ruankotze](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/ruankotze/32/12893_2.png) [@ruankotze](https://www.trainerroad.com/forum/u/ruankotze)\ **Post date:** [March 26, 2019, 6:49pm UTC](https://www.trainerroad.com/forum/t/android-app-bug/5168/3 "2019-03-26T18:49:30Z")
Hi, Did you ever get your issue resolved? I’ve got exactly the same issue on the Ramp test, here’s the Strava link: [Follow Ruan on Strava to see this activity. Join for free.](https://www.strava.com/activities/2242411643) I’m using: Wahoo Kickr Snap Wahoo Cadence Sensor Wahoo Ticker HRM Huawei P10 (the only common piece of kit between us) After between 10 and 20 minutes all sensors “flatline”, i.e. they just give one reading. Thanks, Ruan ---
**Author:** ![Socia\_Distortion](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/socia_distortion/32/1349_2.png) [@Socia\_Distortion](https://www.trainerroad.com/forum/u/Socia_Distortion)\ **Post date:** [March 26, 2019, 6:51pm UTC](https://www.trainerroad.com/forum/t/android-app-bug/5168/4 "2019-03-26T18:51:32Z")
Count me in as well. This is from last night. Using Samsung S8. Hammer. ![image](https://global.discourse-cdn.com/trainerroad/original/2X/f/f1fb31a2c5dc6e36fef19c174c8572d86b8af37e.png) ---
**Author:** ![Tucker](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/tucker/32/17593_2.png) [@Tucker](https://www.trainerroad.com/forum/u/Tucker)\ **Post date:** [March 26, 2019, 7:05pm UTC](https://www.trainerroad.com/forum/t/android-app-bug/5168/5 "2019-03-26T19:05:40Z")
Hey Ruan, Thanks for letting us know about the issues you have been having. I have made sure to get a support agent on the case, and he will be reaching out very soon. So, keep an eye out for an email from us! If anyone else is experiencing issues, please submit a support ticket to [support@trainerroad.com](mailto:support@trainerroad.com), and we would be happy to take care of you there. As this issue has cropped up more and more, we are making it a high priority issue, so please keep us updated! Thank you! ---
**Author:** ![Swolecyclist](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/swolecyclist/32/8358_2.png) [@Swolecyclist](https://www.trainerroad.com/forum/u/Swolecyclist)\ **Post date:** [March 29, 2020, 5:44am UTC](https://www.trainerroad.com/forum/t/android-app-bug/5168/6 "2020-03-29T05:44:31Z")
Last 2 sessions have done this to me also Elite drivo 2 Favero assioma duo ![Screenshot_20200329-164213](https://global.discourse-cdn.com/trainerroad/original/3X/4/b/4b15be438ab6824b5751d8ed36ac8b1df45cddf7.jpeg) ![Screenshot_20200329-164204](https://global.discourse-cdn.com/trainerroad/original/3X/c/9/c92902bccf145bbb99f475841c752bc2d9bec792.jpeg) ---
**Author:** ![Swolecyclist](https://sea2.discourse-cdn.com/trainerroad/forum/user_avatar/www.trainerroad.com/swolecyclist/32/8358_2.png) [@Swolecyclist](https://www.trainerroad.com/forum/u/Swolecyclist)\ **Post date:** [March 29, 2020, 5:47am UTC](https://www.trainerroad.com/forum/t/android-app-bug/5168/7 "2020-03-29T05:47:55Z")
I’ve also emailed, thanks